JAMB 2023 PROCESS OF PROCUREMENT FOR 2023 REGISTRATION
I. To complete the registration process, each candidate must utilize a different phone number (SIM). Only one candidate may utilize the special phone number. (Note: For this transaction or any subsequent upcoming transactions or applications, this number (SIM) will continue to serve as your exclusive identifier in all interactions with the Board.)
ii. The candidate will text (SMS) his or her national identification number (NIN) from their personal GSM phone to either 55019 or 66019. For instance, type “NIN” followed by a space, followed by your 11-digit NIN Number, then send it in this manner to 55019 or 66019. (NIN 00123456789). Your 11-digit NIN should be separated from the word “NIN” by a space. (Note that the number cannot have already been used by another person to register for the UTME/DE.) Utilize only prepaid plans; never use special bundles. Unless specifically loaded with credit, they are inaccessible.
iii. A Profile Code of 10 characters will be received by the candidate on the same telephone (SIM) number. Returning Candidates from previous years will still receive the same profile code on the same number previously used. Note that the profile remains the same for the candidate for present and future applications with the Board.
iv. The phone (mobile) number used for the text message is automatically tied to the Candidate’s name and will be used in all communication relating to each candidate’s 2023 or future Application, Examination and Admission. CANDIDATES SHOULD NOTE AND ALWAYS REMEMBER THE SIM NUMBER USED. IT IS OF UTMOST IMPORTANCE FOR SUBSEQUENT COMMUNICATION WITH THE BOARD.
BY OBTAINING UTME/DE APPLICATION DOCUMENTS, A CANDIDATE HAS ACCEPTED TO RECEIVE TEXT MESSAGES FROM JAMB (55019 or 66019) EVEN WHEN THE “DO NOT DISTURB” (DND) IS ACTIVATED
v. Candidate will present the profile code at the point of procurement of the application document (from Banks, MMOs, MFBs, Switches, USSD Partners). An ePIN is then sent as a text message to the candidate’s phone
vi. Candidate will present the Profile code and ePIN at any JAMB-accredited CBT Centre for registration
vii. The application cannot be completed until the candidate’s biometrics (all ten fingers) are captured and photograph taken physically (No submission of passport photograph). The successful capture of biometrics and photograph will authorise a candidate to print his/her e-registration slip (Candidate must use at least two fingers; any of the two can be used to print his/her registration slip. The fingerprint verification shall be required for any further transaction with JAMB on the candidate’s profile.
viii. Only candidates whose biometric verification is successful on examination day would be permitted to sit the UTME. No parent or any proxy is allowed to make any transaction on the candidate’s profile.
ix. Candidates with biometric challenges can only register at JAMB headquarters in Abuja. Arrangements should be made for this through JAMB-state offices. Candidates with biometric challenges would sit the examination in Abuja on the last day of the national examination calendar.
RETRIEVAL (IN CASE OF MISTAKE/LOSS) OF PROFILE CODE AND SELF SERVICE
I. To retrieve a lost Profile Code, send the word [RESEND] from the same mobile number to 55019 or 66019 as a text message.
ii. Candidates can reset lost or forgotten Profile Password on their registered cell phone number by sending the word “PASSWORD” space [the email address] from the same mobile number as a text message to 55019 or 66019.
iii. SELF-SERVICE: Candidates who are computer-literate can register directly unaided at some designated JAMB offices/PRCs
TICKETING (FREE COMPLAINTS)
For ALL complaints on JAMB processes, a candidate should create a support ticket at (https://www.jamb.gov.ng by selecting the quick link, and then Ticket/Support with his/her email address with the Board. The candidate then provides his/her name, phone number and the nature of the complaint, selects a complaint area on a drop-down and then summarises the nature of the complaint. He/she should also attach supporting documents (if available). Complaints from 3rd parties are merely noted. Letter-writing is not necessary. Rather all complaints should be channelled through the ticketing system for prompt attention and documentation.
For complaints relating to NIN (e.g., a candidate sends a message to 55019 or 66019 to create a profile but does not receive any response or receives wrong data, he/she can follow the same process on the ticketing and click on 2023 NIN-related issues then select the related topic on the drop-down.)
Candidates and the general public are to note that nobody can help with admission or upgrade of scores; they would only deceive and defraud those who patronise fraudsters. Therefore
Password should not be released to anyone by the candidates
JAMB ePIN SELLING POINTS The ePIN outlets are:
I. NIPOST, Banks, MMOs, MFBs and other participating financial institutions.
ii. Candidates can buy the e-pins from banks or vending agents through their e-wallets
iii. Foreign Candidates are to contact the Nigerian Embassy for guidance on how to apply in any of the following centres; Abidjan, Accra, Addis Ababa, Beau, Cotonou, Jeddah, Johannesburg, London or Berlin.
DUTIES OF PARTICIPATING BANKS/OUTLETS
- Collection of Profile Code from candidate’s phone
- Collection of payment and vending of ePIN by SMS to candidate’s phone (Not dictating or copying)
- Facilitation of Payment through POS, if necessary
- Issuance of Evidence of Payment
- Delivery of ePIN to candidates electronically (not to be handwritten)
SIX DIFFERENT MODES/METHODS OF PAYMENT/ PROCUREMENT OF ePIN FOR REGISTRATION (CHOOSE SUITABLE ONE)
PAYMENT THROUGH BANKS INCLUDING MICRO FINANCE BANKS
- Present Profile Code and pay by cash, card or through e-wallet (either N6,700 with Mock or N5,700 without Mock) for UTME as DE is N4,700
- ePIN is then delivered to the candidate’s unique telephone number
PAYMENT THROUGH MOBILE MONEY OPERATORS This is available at CBT Centres and Other Outlets
(a) Present Profile Code and pay by cash
(b) ePIN is then delivered to the candidate’s unique telephone number
PAYMENT USING ATM
This is available on all ATM outlets of Participating Banks listed above (Interswitch Channel)
- Select Bill Payment and then pick JAMB
- Enter your Profile Code and pay
- ePIN is then delivered to the candidate’s unique telephone number
PROCEDURE FOR REGISTRATION AT THE NINE FOREIGN CENTRES:
- Registration fee for candidates from the nine foreign countries is Twenty United States Dollars ($20) or its equivalent in each of the 9 (nine) countries’ local currencies
- Candidates from the nine foreign countries are to download the application documents from the Board’s website (https://www.jamb.gov.ng), complete and submit them with the fee at the designated centres in the country as indicated on the website.
DONATION OF FREE APPLICATION DOCUMENTS
Any government, person or organisation that wishes to distribute free application documents to prospective applicants should contact the Board on +2348027641663 OR e-mail: fabbenjamin@gmail.com for special offer.
HOW TO RECOVER LOST ePIN AFTER PAYMENT
I. If ePIN is not Received or Lost, send [UTMEPIN] or [DEPIN] from the Unique number to 55019 or 66019 for UTME respectively
ii. The ePIN would then be retrieved and delivered to the candidate’s unique phone number
AFTER SUCCESSFUL PAYMENT AND OBTAINING ePIN, CANDIDATE SHOULD PROCEED TO ANY OF THE JAMB-ACCREDITED CBT CENTRE TO COMPLETE HIS/HER REGISTRATION
