As a strong firm Zenith Carex has already taken a frontline position in the air express industry in less than a decade since their commencement of operations.
They have cut a niche as the air express company that can depend upon not only to keep with the terms of our services but more often to exceed customers’ expectations.
Zenith Carex international was established to offer unique air express mail and fright delivery services to thier clients in new and innovative ways that would mark clear departure from existing methods.
They are recruiting to fill the position below:
Job Title: Receptionist
Location: Oshogbo, Osun
To Apply:
Interested and qualified candidates should send their CV to: omolayo.lukas@zenithcarex.com using the Job Title and Location (Eg: Office Receptionist Osun) as the subject of the email.
Application Deadline: 24th August, 2021.
Job Description:
- Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
- Maintain documentation of customer inquiries and responses for future reference.
- Direct or route customer calls to appropriate personnel for assistance.
- Handle dissatisfied customers politely and professionally.
- Track and follow-up on all customer request promptly.
- Maintain broad knowledge of all company products, services, and promotions.
- Identify and implement new process plans to improve customer support service.
- Manage a large volume of customer calls in a friendly and courteous manner.
- Provide outstanding and exceptional customer service.
- Greet and address customers in a friendly and respectful way.
Requirements:
- Candidates should possess HND / B.Sc qualification.
- Must have a minimum of 2 years working experience.
- Must have worked as a office secretary or Receptionist in a reputable organisation.
- Must have excellent customer service experience.
- Must have excellent communication skill.
- Must have very good computer knowledge and be social media savvy.
- Must be based around the Job location.
- Residing close to the above locations is an added advantage.