Vitalvida Limited for High Call Volume Telesales & Customer Representative

Jobs in Nigeria at Vitalvida Limited. Vitalvida Limited provides you with an excellent eCommerce experience as their clients satisfaction matters a lot to us.

They have an amazing combination of Products on our various websites that are tailored to meet your needs.

They are recruiting to fill the position below:

Job Title: High Call Volume Telesales & Customer Representative

Location: Lagos Island, Lagos
Employment Type: Full-time


  • Experience with managing high volume of incoming and outgoing to sell hair-care products to prospective customers or clients.
  • Explains product’s benefits, features and history to customers
  • Influences potential customers to buy hair care products and merchandise by following a prepared sales talk to give product information and product up-sells
  • Deal and resolve any customer complaints.
  • Handle customer orders, provide appropriate solutions and up-sell other products within the time limits;
  • Keep records of customer orders, funnel process, inventory, proof of payment with each logistics partner
  • Respond to customers’ enquiries via email, live chat, and active social media platforms.
  • Follow up with customer to ensure sales target, follow up with logistics partner so that delivery of products and remittance is done on schedule and on time.


  • Effectively meets daily metrics with speed, accuracy, and a positive attitude.

Strict Requirements

  • Interested candidates should possess a Bachelor’s Degree or HND / OND.
  • Two (2) years or more experience in a heavy volume phone transaction based environment in a Contact/Call Center
  • Experience with using CRM e.g Zoho
  • Ability to counter customer objections
  • Must be independent, self-motivated and organized
  • Must be articulate and able to quickly develop rapport with customers over the phone
  • Previous collection, banking, financial services, or mortgage experience a plus.

N700,000 – N1,000,000 annually.

Application Closing Date
31st January, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online